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Friends & Family Test (FFT) Results

Take the Friends and Family Test


Patients were asked “How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?”. This helps us to understand what we are doing right and what we can improve.

Last month patients told us:

EXTREMELY LIKELY

LIKELY

NEITHER LIKELY OR UNLIKELY

UNLIKELY

EXTREMELY UNLIKELY

DON’T KNOW

46

8

2

1

Patients are also asked "What would have made your visit better?".  Some of the comments made:

"Nothing could have made my visit better. I saw Dr O'Driscoll, twice now, and both times I was absolutely overwhelmed by the compassion, care, attention and kindness shown to me; he was able to listen so completely and hear me.  I am forever grateful and appreciative of that."

"Absolutely nothing! The whole team is amazing."

"Very happy with all aspects of my visit."

"As always the smiling staff offering a warm welcome and friendly service."

 

 



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