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Friends & Family Test (FFT) Results

Take the Friends and Family Test


Patients were asked “How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?”. This helps us to understand what we are doing right and what we can improve.

Last month patients told us:

EXTREMELY LIKELY

LIKELY

NEITHER LIKELY OR UNLIKELY

UNLIKELY

EXTREMELY UNLIKELY

DON’T KNOW

12

2

1

Patients are also asked "What would have made your visit better?".  Some of the comments made:

"Nothing! Cathy saw me 10 minutes early - brilliant care."

"First class service."

"Lodge Surgery is top of my list. My visit was exceptional. Thank you so much."

"More toys in the waiting areas."

 



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