Did you know we have a Mental Health Practitioner here at the surgery? If you are suffering from conditions such as stress, anxiety, panic attacks, depression or any other mental health condition or you are unsure whether you have a mental health condition and would like to discuss this please contact Reception to speak with our Mental Health Practitioner, Catherine Bullen.
Welcome Dr Morgan
We are looking forward to welcoming Dr Miggi Morgan to the practice. She will join us in September. Dr Gibson has taken over Dr Blackman's list of patients in the meantime but of course patients are free to book appointments with any doctor they choose.
New Text Message Service - MJog
We are pleased to announce that we are using a new text messaging reminder service. You will be able to reply with “CANCEL” if you are unable to attend your appointment.
If you wish to download the new MJog Smart App, please go to this page for more information: https://www.mjog.com/messenger/
Free WiFi in Waiting Rooms
We now have free WiFi available for patients to use while waiting to be seen. It's easy to access - follow the instructions on the posters in each waiting room. Once you've entered your details and registered, your device will be able to access the WiFi automatically on future visits.
First Contact Physiotherapist Specialist service
Do you have a sprain, strain, muscle pain, joint pain and stiffness or back pain? You could see a specialist physiotherapist instead of your GP. Ring the surgery as usual and ask about the service, you may need to describe the problem to ensure that the physiotherapist is the right person to see.
Keep Antibiotics Working
Antibiotics are essential to treat serious bacterial infections but they are frequently being used to treat illnesses, such as coughs, earache and sore throats that can get better by themselves. Taking antibiotics encourages harmful bacteria that live inside you to become resistant. That means that antibiotics may not work when you really need them. As antibiotic resistance increases common procedures such as caesarean sections and hip replacements could become life-threatening without antibiotics to ward off infections. Cancer patients are also much more vulnerable if antibiotics don’t work; both cancer and the treatment (chemotherapy) reduce the ability of the immune system to fight infections and antibiotics are critical to both prevent and treat infections in these patients.
The ‘Keep Antibiotics Working’ campaign reminds you that taking antibiotics when you don’t need them puts you and your family at risk. It’s important that, when it comes to antibiotics, you always take your doctor, nurse or healthcare professional’s advice.
For further information on antibiotic resistance visit nhs.uk/antibiotics
Hot Weather Advice
High temperatures can be dangerous, especially for the elderly, the very young and people with chronic or long-term medical conditions.
- Keep plenty of water to hand and stay in the shade whenever possible.
- Identify the coolest room in the house so you can go there to keep cool.
- Drink water or fruit juice regularly and avoid tea, coffee and alcohol.
- Cool the skin with a wet sponge or flannel.
- People with heart problems, breathing difficulties or serious illnesses may find symptoms become worse in hot weather; make sure you have enough medicines in stock and take extra care to keep cool.
Heat Exhaustion and Heatstroke
Heat exhaustion can happen to anyone in hot weather and if it isn't treated can lead to heatstroke which can be dangerous and even fatal. Don't leave children or elderly people in a hot car.
You can treat sunburn at home. To relieve symptoms until the skin heals:
- cool the skin by sponging it with cool water or by having a cool bath or shower - applying a cold compress such as a cold flannel to the affected area may also help;
- drink plenty of fluids to cool you down and prevent dehydration;
- take painkillers such as ibuprofen or paracetamol to relieve any pain.
You should see your GP if a young child or baby has sunburn on their skin as their skin is particularly fragile or if you have any of the more severe symptoms listed below:
- Blistering or swelling of the skin.
- Chills or a high temperature.
- Dizziness, headaches and feeling sick (symptoms of heat exhaustion).
Insect Bites and Stings
Insect bites and stings are common and usually only cause minor irritation. However, some stings can be painful and can trigger a serious allergic reaction. Most bites and stings are treated by:
- washing the affected area with soap and water,
- placing a cold compress (a flannel or cloth soaked in cold water) over the area to reduce swelling,
- taking paracetamol or ibuprofen if the area is painful or swollen.
Antihistamine medication and topical bite treatments are readily available over the counter. You only need to see a GP if there's a lot of swelling and blistering or if there's pus which indicates an infection. In rare cases some people can have a serious allergic reaction (anaphylaxis) to a bite or sting that requires immediate medical treatment.
If you suffer from hay fever your local chemist can supply most medications over the counter, both traditional and alternative.
Carers Awards 2019
We have achieved a Platinum Award from Wiltshire Investors in Care "in recognition of the outstanding services and support" we offer to carers. Do you look after someone? Tell us if you are a carer so that we can support you. Come and have a look at our Carers Board (in Reception) to see what we offer.
Evening and Weekend Appointments Available Now
You can now access additional Primary Care Services in the evenings and at weekends.
Improved Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and the weekend. These appointments are available 18:30-20:00 Monday-Friday, and on some Saturdays, Sundays and bank holidays. This collaboration by practices will ensure all patients in Wiltshire have this option, but this might mean you will be offered an appointment at another practice.
Appointment types will vary - some being face-to-face, some on the phone - and there will be a mixture of bookable and same-day appointments available across the week. We will be offering appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse or Health Care Assistant. We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.
To book such an appointment, contact Reception during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service.
Be Clear on Cancer: Blood in Pee
New campaign calls for people to “tell their doctor” if they notice blood in their pee
The campaign is urging people to tell their doctor straight away if they notice blood in their pee, even if it’s just once. The chances are it’s nothing serious, but blood in pee is a key symptom for both bladder and kidney cancers and these cancers are more treatable if they are found early.
Knowing the symptoms of bladder and kidney cancers and going to see the doctor if you have any of them could save your life. If your symptoms persist, go back to your doctor – they will want to see you.
If you don’t check, you may not notice blood in your pee. So, remember to look before you flush the toilet and if you notice blood in your pee – even if it’s just once – tell your doctor.
For more information, visit www.nhs.uk/bloodinpee
Breastfeeding? Support Available For You
Breastfeeding is the healthiest way to feed your baby. Exclusive breastfeeding is recommended for the first six months of your baby's life, although any amount of breastfeeding has a positive effect. The longer you breastfeed the greater the benefits. Click here to find out more about the wide range of local breastfeeding support available to you.
Why Don't We Treat Dental Problems?
GPs and practice nurses are not trained in dental problems. The British Medical Association made this statement:
"GPs should not attempt to manage a condition requiring dental skills unless they have the appropriate training and expertise. Both the civil courts and the GMC require doctors to have appropriate skills for any treatment they offer."
Antibiotics are not the correct treatment for most dental problems. If you are not sure whether the symptoms you have are coming from a dental problem please speak to our Advanced Nurse Practitioner or Duty Doctor who will be able to advise you. If you know you have a dental problem, please contact your dentist. If you are not registered with a dentist or they are not open, you can call the Wiltshire Dental Access Centre (0345 758 1926) and they will arrange for you to see a dentist.
HRT and the Menopause
This information sheet has been designed to answer some of the questions you might have about the menopause and its treatments. We recommend reading it before seeing your GP to help you get the most out of your appointment.
Do You Have Type 2 Diabetes?
The X-PERT Diabetes Programme will provide all the information you need to manage your diabetes. The course is free and you will also receive a free handbook. It is based on the latest scientific evidence and can help you to improve your health and quality of life. You may even be able to reverse your diabetes altogether!
6 weekly sessions each lasting 2 1/2 hours
For further information please contact:
Carolyn Ford, Diabetes, Wellbeing & Support Secretary
Not sure whether your child is well enough for school? Click here for detailed guidance on when to send your child or keep them home.
Did you know that you are in control of who has access to your health record? For information, guidance and to tell us your decision regarding access please click here.
For advice on making the right decision about where to go for healthcare in Wiltshire please click here.