The Priority Services Register (PSR) is a free UK wide service which provides extra advice and support, including when there is an interruption to your electricity, gas or water supply.
You are eligible if you:
- have reached your state pension age
- are disabled or have a long-term medical condition
- are recovering from an injury
- have a hearing or sight condition
- have a mental health condition
- are pregnant or have young children
- have extra communication needs (such as if you don’t speak or read English well)
- need to use medical equipment that requires a power supply
- have poor or no sense of smell
- would struggle to answer the door or get help in an emergency
If you have a different reason and want to see if you are eligible, or if you are eligible and want to register, follow this link to find out more.