Getting your test results
If your test results show that you need more tests or treatment, we will contact you.
Once a doctor has reviewed your test results, you can view them:
- In your NHS account (through the NHS website or NHS App)
- In your SystmOnline account
- Phone or visit us between 8am to 6.30pm and we will tell you what the results are
Non-urgent advice: Patient Notice
We will contact you only if a result is abnormal and you require treatment or further investigations. You will not be contacted if your result is normal.
Patient Information Regarding Samples
Please note that we cannot accept:
- Samples in glass containers
- Any unlabelled samples
- Samples that haven’t been requested by a clinician
- Any urine or blood samples after 3pm
- Any samples at all after 3pm on a Friday (or the day before a bank holiday)