Getting your test results
If your test results show that you need more tests or treatment, we will contact you.
Once a doctor has reviewed your test results, you can view them:
- In your NHS account (through the NHS website or NHS App)
- In your SystmOnline account
If you struggle to access your results online, you can phone or visit us between 8.00am and 6.30pm and we will tell you what your results are. Please be aware however that reception staff are not clinical and will not be able to explain what the results mean.
Non-urgent advice: Patient Notice
We will contact you only if a result is abnormal and you require treatment or further investigations. You will not be contacted if your result is normal.
Patient Information Regarding Samples
Please note that we cannot accept:
- Samples in glass containers
- Any unlabelled samples
- Samples that haven’t been requested by a clinician
- Any urine or blood samples after 3pm
- Any samples at all after 3pm on a Friday (or the day before a bank holiday)